We are the transportation specialists you can rely on and our first class service is just what your company deserves.We are a non-asset based third party logistics company dedicated to servicing the shipping needs of our customers. Contrary to a common misconception often fostered in the industry, being a 3PL company has many perks over asset-based carrier companies. We are not limited by a geographical location and are better suited to satisfy our customers’ needs no matter where shipments originate. It’s an invaluable tool to be able to access qualified carriers on a moment’s notice in indefinite parts of the United States. In an industry where there is often so much uncertainty we offer you the much needed flexibility in finding the equipment you need to move your freight.
Choosing a 3PL company = Flexibility
Choosing Teleport = Peace of Mind
However, we are not just another 3PL company whose only goal is to book as many loads as humanly possible. We train our logistics professionals that booking a load is only the beginning of the service we provide. By choosing Teleport, we offer you the following benefits: Communication, Access, Availability, Insurance Coverage and Claims Resolution.
Communication. Communication becomes key while your load is in progress so we inform you every step of the way:
- When deliveries are scheduled
- When there is a chance of an earlier delivery
- When there are potential delays in completing a delivery.
We monitor the progress of each load by checking in daily with our carriers and updating our records with the truck's location. This policy has proven to minimize chances of compromised deliveries.
Access. We grant you access to our website where you can keep track of your shipments online. On our website you can see:
- Updated location of your shipment as a point on googlemap
- Date and time for set delivery appointments
- Current shipments as well as historical data for all loads (whether they are delivered, invoiced, or paid)
Availability. You can reach us 24/7 by phone or email if you have any questions or concerns regarding your shipments.
Additional Protection. We ensure all of our carriers are properly insured before they haul your valuable freight. However, to offer you a greater peace of mind, we carry our own contingent insurance coverage:
- $1,000,000 in general liability,
- $100,000 in cargo insurance
Claims Resolution. Should there be a need for it, we offer an in-house full service claims resolution support to all of our customers.